How do I reactivate my POSB account?

To activate your Current Account simply visit any POSB/DBS Branch with your NRIC/Passport. Upon successful application of your New Savings Account. You will receive a Debit Card and PIN within 5 working days. Follow our guide to activate your new debit card via SMS Banking or via a POSB/DBS ATM.

How do I reactivate my POSB account?

To activate your Current Account simply visit any POSB/DBS Branch with your NRIC/Passport. Upon successful application of your New Savings Account. You will receive a Debit Card and PIN within 5 working days. Follow our guide to activate your new debit card via SMS Banking or via a POSB/DBS ATM.

Is DBS 24/7 customer service?

1800 339 6963
You may call our 24-hour Customer Service Centre at 1800 339 6963 or (65) 6339 6963 from overseas to register your dispute.

How do I send an email to POSB?

Emails from your personal email (Yahoo, Gmail, Hotmail, etc) may be sent to the Bank through the Public Website’s Contact Us option at http://www.dbs.com Responses to these from the Bank will be to your personal email addresses.

Can I open another POSB account?

To apply for a new personal account online, simply login with your ATM/Debit Card & Pin or digiBank (online/mobile) for instant application. Alternatively, apply for a new joint-alternate account online and upload the required documents for both applicants respectively.

How much do you need to open a POSB account?

“How much to open a POSB savings account” is a popular question you might have. Most of the accounts don’t require any minimum amount to open but you need to take note that some accounts do charge a fall-below fee. So, keep a minimum balance of $500 in your POSB savings account after the account is opened.

How do I chat with DBS customer service?

Feel free to ask me:

  1. General enquiries on our products and services.
  2. For further assistance on your account-related matters, you may login to DBS IDEAL and speak with our friendly Live Chat service team.
  3. Click on the floating icon on the bottom right to chat with me now.

Why is my POSB account locked?

Common reasons include exceeding daily withdrawal limit, using an expired or blocked card, card not activated for overseas usage or not supported by overseas ATM.

Why is my POSB account frozen?

Banks may freeze bank accounts if they suspect illegal activity such as money laundering, terrorist financing, or writing bad checks. Creditors can seek judgment against you which can lead a bank to freeze your account.