A Cloud Support Engineer is at the forefront of cloud technology assisting a list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. They work with leading clients in this space and directly with the engineering teams.
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What is the role of a cloud support engineer?
A Cloud Support Engineer is at the forefront of cloud technology assisting a list of companies that are taking advantage of a growing set of services and features to run their mission-critical applications. They work with leading clients in this space and directly with the engineering teams.

What is Amazon IT support engineer?
IT Support Engineers work with Amazonians to provide and support the IT equipment and services that are used every day. We treat Amazon employees as our customers and provide timely, accurate, and professional assistance. Amazon’s IT Services Support is the first point of contact for technical service requests.
How do I become a cloud support engineer?
Follow these steps to learn how to become a cloud engineer:
- Get a bachelor’s degree.
- Learn programming languages.
- Gain relevant experience.
- Consider a master’s degree.
- Get certifications.
- Apply for jobs.
- Hard skills.
- Soft skills.
How much do cloud engineers make at Amazon?

$111,165 per year
Amazon Salary FAQs The average salary for a Cloud Engineer is $111,165 per year in United States, which is 7% higher than the average Amazon salary of $103,132 per year for this job.
What are the skills required for cloud support engineer?
7 Key Technical Skills for Cloud Engineers include:
- Database Skills: Invest in learning a database querying language and database platform.
- Programming Skills: Proficiency in programming languages like Php, Java, .
- Linux:
- Networking Skills:
- Cloud Service Providers:
- Web Services & APIs:
- Information Security:
What does AWS Support?
AWS Support is a collection of tools and advice provided to an Amazon Web Services customer to help troubleshoot or improve the use of AWS public cloud resources. An AWS customer uses AWS Support when that customer experiences a problem in the cloud or wants to improve the efficiency of a cloud deployment.
WHAT IS IT support engineer?
IT support engineers, also known as technical support engineers, provide technical support for clients experiencing hardware, software, and networking issues. They work either on-site or via remote systems to assist with software installations, network failures, hardware malfunctions, and other IT related issues.
How do I become a Amazon cloud engineer?
Most AWS cloud engineers start by getting at least a bachelor’s degree in computer science, computer engineering, information technology, or some other related technical major. Then, you’ll need to supplement your education by spending some time in the software development field, generally three to five years.
What is a cloud engineer salary?
The average salary for a cloud engineer is $123,584 per year in the United States and $10,500 cash bonus per year.2.3k salaries reported, updated at April 3, 2022.
How do I become an Amazon cloud support associate?
BASIC QUALIFICATIONS Currently working towards a Bachelor’s Degree in computer science, computer engineering, information technology, or related fields with an expected conferral date between August 2021 and August 2022 or completed your degree no more than 12 months ago. Knowledge of system, network, and/or OS.
How do I become AWS support?
To contact AWS Support, do the following:
- Sign in to your AWS account.
- Open the AWS Support console, and then choose Create case.
- Select your option for Create case, and then enter the required information in the Case details section.
- Select your preference for Contact options.
- Choose Submit.