Restart the device. Check that aeroplane mode is turned off and mobile data is turned on. Check for software updates. Check you have data left in your allowance.
Table of Contents
Why is my Telstra service not working?
Restart the device. Check that aeroplane mode is turned off and mobile data is turned on. Check for software updates. Check you have data left in your allowance.
How do I report a Telstra Internet fault?
Contact us
- Sales. Call 13 2000.
- Accounts and billing. Call 13 2000.
- Concierge tech support. Call 13 2999.
- nbn. Call 13 2000.
- Other Options. Multilingual services.
Why is Telstra a monopoly?
When Telstra was fully privatised through several shares trenches, the Government didn’t want to put too many regulations around that process in order to maximise the sale of the shares. So, Telstra went from a government-owned monopoly to an even more vicious private monopoly.
Why am I not getting reception on my phone?
Toggle Airplane Mode Another very effective solution to the no service or signal issue on Android and Samsung devices, is to manually try connecting to the service provider. All you need to do is toggle airplane mode on and then back off so that the device attempts to connect.
How do I contact Telstra technical support?
Which company owns Telstra?
109 of Telstra’s stores are owned and operated by Vita Group, a publicly listed company with a market capitalisation of approximately $600m (June 2016).
Will Telstra buy the NBN?
Telstra will need to go beyond the proposed restructure it announced on Monday and demerge its fixed-line telecoms business if it is to be able to bid for NBN Co when the federal government puts the state-owned national broadband network up for sale.
How can I fix my phone network problem?
Restart your device.
- Restart your device. It might sound simple, but sometimes that’s all it takes to fix a bad connection.
- If restarting doesn’t work, switch between Wi-Fi and mobile data: Open your Settings app and tap Network & internet or Connections.
- Try the troubleshooting steps below.