Why would I get a letter from New York State Department of Taxation and Finance?
Why you received a letter If you receive a letter from us asking for documentation to support what you claimed on your return, it doesn’t mean that you did anything wrong. It’s just an extra step we take to ensure refunds—for the correct amounts—go out to only those who are entitled to them.
How do I contact the NYS Department of Taxation and Finance?
New York State – Taxation & Finance Department
- Individuals. 518-457-5181.
- Check your refund status. 518-457-5149.
- Form 1099-G. 518-457-5181.
- Disagree with your bill or notice. 518-485-9791.
- STAR Program. 518-457-2036.
- Primary Services.
How do I contact the IRS in New York State?
If you can’t resolve your situation with us:
- Call your local Taxpayer Advocate Service: Albany: 518-292-3001. Brooklyn: 718-834-2200. Buffalo: 716-961-5300. Manhattan: 212-436-1011.
- If you are outside New York, call 877-777-4778.
- See Publication 1546, The Taxpayer Advocate Service of the IRS PDF.
Why would the IRS send me a letter after I got my refund?
The IRS sends notices and letters for the following reasons: You have a balance due. You are due a larger or smaller refund. We have a question about your tax return.
Why did I receive a refund verification letter?
We often send letters requesting additional documentation to verify information claimed on returns. If you receive a letter from us, it doesn’t mean you did anything wrong, or that there is anything wrong with your return.
Who can I call about my NY State tax Refund?
If you have not received your refund within 30 days of this date, call 518-457-5149.
How do I view my taxes online?
You can access your federal tax account through a secure login at IRS.gov/account. Once in your account, you can view the amount you owe along with details of your balance, view 18 months of payment history, access Get Transcript, and view key information from your current year tax return.
How long do New York state tax refunds take?
E-filed returns could take one week to post to our system; mailed returns can take up to three weeks to post to our system. If you e-filed, check your email, tax software or tax preparer to ensure it has been accepted.